Privacy Policy

Effective Date: 28 Aug 2025

Yas Mart Shopping Center (“Yas Mart,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you join and use the Yas Mart Loyalty Program.

1. Information We Collect

When you register for the Yas Mart Loyalty Program or interact with us, we may collect the following types of information:

  • Personal Details: Name, contact number, email address, date of birth, and nationality (if applicable).
  • Account Details: Loyalty card/account number, login credentials, and related profile information.
  • Transaction Data: Purchases made at Yas Mart stores, items bought, amounts spent, and points earned/redeemed.
  • Device/Technical Data: When you use our mobile app or website, we may collect device information, IP address, browser type, and app usage data.

2. How We Use Your Information

We use your information to:

  • Manage your loyalty membership and maintain your rewards account.
  • Provide discounts, points, and other program benefits.
  • Send you exclusive offers, promotions, and updates (only if you have opted in).
  • Improve our products, services, and customer experience.
  • Detect and prevent fraud, misuse, or unauthorised activity.
  • Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Trusted vendors who assist us with program operations, IT systems, and communications.
  • Affiliates/Partners: Where benefits extend to partner promotions (only with your consent).
  • Legal Authorities: If required by law, regulation, or to protect our rights and security.

4. Data Security

We use appropriate technical and organizational measures to safeguard your personal data against loss, misuse, unauthorized access, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your details.
  • Withdraw consent for marketing communications at any time.
  • Request deletion of your account (subject to applicable laws).

To exercise these rights, please contact us at 02 583 3339 or WhatsApp +971566899459 / +971545868590.

6. Data Retention

We retain your information only for as long as necessary to provide program benefits, comply with legal obligations, or resolve disputes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or app with a revised effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Yas Mart Shopping Center – Loyalty Program
شارع 22بن ياس شرق 13 - Abu Dhabi
Phone: 02 583 3339
WhatsApp: +971566899459 / +971545868590